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Property management · Annapolis Valley & South Shore, Nova Scotia
A family-run landlord with 1,000+ units, now leasing online across seven communities.
48 hrs
Decision on applications
7
Communities on one system
1,000+
Units managed
The challenge
Kent Fields manages over 1,000 units across seven communities. Enquiries came through phone, email and listing sites, and property managers had no shared view of interested renters.
Our approach
We built a warm, searchable rentals website and connected every enquiry and application to a leasing pipeline, with automatic replies and viewing bookings.
What we built
Rentals website
Search by community, bedrooms and rent, with live availability.
Leasing pipeline
Every enquiry routed to the right local property manager.
Viewing bookings
Renters book viewings online and get automatic reminders.
Tools connected
CRMGoogle CalendarTwilioGoogle Analytics
What we do for Kent Fields Rental Properties, every day
- Configure, customize and maintain our CRM platform
- Connect website forms, phone systems and advertising platforms to the CRM
- Build automated lead-routing, follow-up and notification workflows
- Integrate the CRM with scheduling, invoicing and reporting tools
- Develop APIs, webhooks and custom integrations
- Troubleshoot data, synchronization and system issues
- Create dashboards for sales, marketing and operational performance
- Maintain documentation, data quality, security and user permissions
- Train team members and provide ongoing technical support
"Renters get answers faster, and our managers aren't buried in voicemail."